We are excited to officially welcome the members of The Queen’s FCU to Hawaii Central FCU!
The system conversion between the two credit unions was completed on February 2, 2016. TQFCU members may now take advantage of HCFCU’s wider range of financial products and convenient services, including free online bill pay, free in-lobby coin counting machine (located at main branch at 681 S. King Street) and surcharge-free access to all First Hawaiian Bank and CO-OP ATMs. Through this merger, we welcome five new employees to our credit union ohana. Please welcome Natasha Flores, Joan Hookano, Mona Llanos, Mark Lum and Edwina Suzuki!
We are also excited to announce that The Queen's FCU Harkness Branch in Room 139 at The Queen’s Medical Center has been completely renovated and is now open as a branch of Hawaii Central FCU. Our Harkness office hours are Monday - Thursday 8:00 AM - 4:30 PM and Friday 7:15 AM - 4:30 PM.
At Hawaii Central FCU, we strive to provide excellent member service and look forward to serving our new members!
Please see below for more information for former The Queen’s FCU members.
Thank you for your patience and understanding through out this merger process. You now have access to all of HCFCU's products and services listed in your New Member Welcome Packet. Please use your HCFCU member number (found on your mailed welcome letter) for all transactions at HCFCU's main office located at 681 S. King St., the Harkness Office or at any Shared Branching location. If you did not receive your welcome packet in the mail, please click here or call us at (808) 536-3677.
Conveniently access your new HCFCU Account through these services:
Virtual Branch Online Banking
You may now register for HCFCU's Virtual Branch Online Banking. View your account balances, transfer funds, set up your bill pay and more through our free Online Banking. Click below for a step-by-step guide to enroll or click here to get started.
If you were previously enrolled in Online Banking at TQFCU, you have been assigned a temporary logon ID and password.
If you were NOT previously enrolled in Online Banking at TQFCU, you will need to go through the enrollment process for our Online Banking.
Mobile Banking and App
Once you are enrolled in Online Banking, download HCFCU's free mobile app from the Apple Store, Google Play or Amazon App store to manage your HCFCU account on-the-go.
Transactions Over the Phone (TOP) System Telephone Banking
HCFCU's TOP System telephone banking allows you to obtain account balances, history, transfer funds between HCFCU accounts 24/7 from any phone line. Call toll-free 1-800-806-7904 to access our free TOP System.
TQFCU Debit Cards
Effective February 2, 2016, your TQFCU Debit Card is now reactivated and you may continue to use it as normal. You also now have surcharge-free access to over 200 First Hawaiian Bank ATMs and nearly 28,000 CO-OP ATMs nationwide. Click here to find your nearest surcharge-free ATM. Please note you no longer have surcharge-free access to Hawaii National Bank and American Savings Bank ATMs. To access your Debit Card rewards, click here.
TQFCU Credit Cards
You may continue to use your current TQFCU Credit Card as normal. To access your credit card account online, log on to HCFCU's Virtual Branch Online Banking.
For members that previously held TQFCU personal checks, a starter pack of HCFCU personal checks should have already been mailed to you. Please begin using your new HCFCU checks in place of your TQFCU checks. If you did not receive your HCFCU personal checks, please call us at 536-3677.
If you would like to order more HCFCU checks, please click here.
If you have any questions or need assistance with your new HCFCU account, please visit us at one of our two office locations or contact us at (808) 536-3677 or click here to send an email. Thank you in advance for your patience as we work to support all member inquires in a timely matter.